Certified ScrumMaster (CSM)


This certification course is an immersive exploration of the agile mindset, and associated business benefits. You learn the WHY behind agile methods, such as better customer satisfaction, better visibility, better morale, and other drivers. You also gain hands-on experience using the Scrum framework, the most common approach to HOW to achieve agility.

Why Agile
The course is an immersive exploration of the agile mindset, and associated business benefits. You learn the WHY behind agile methods, such as better customer satisfaction, better visibility, better quality, better morale, and other drivers.

How Agile

You also gain hands-on experience using the Scrum framework, the most common approach to HOW to achieve agility.

Day 1 Core Topics:

  • Agile Manifesto
  • Benefit of Increments – Iterative Thinking
  • Scrum Framework
  • Roles & Responsibilities

Day 2 A La Carte Topics:

  • Forecasting Budget and Schedule
  • Project Simulation
  • Efficient Productive Teams
  • Quality considerations 


Certified ScrumMaster (CSM) is the most popular agile certification in the industry. 

It is the first best step in learning the Scrum framework.

Very Engaging & Informative. Jesse took time to explain things in depth.

Practical - I can take away so much of what was taught!

Joyce H.

Jesse is an amazing instructor. His knowledge level is immense but he never makes you feel inferior.

Michael T.

Class was excellent. Helped me to learn better methods.


It was nice to hear from others going through the same journey as myself and learn from them.

Brandon M.

Your Instructor: Jesse Fewell
A bridge-builder in the world of project management, Jesse is the founder of the original PMI Agile Community of Practice, co-creator of the PMI-ACP agile certification, and co-author of the Software Extension to the PMBOK Guide. Jesse is the author of the handbook for virtual teams, Can You Hear Me Now?, and has traveled the globe as the world’s only PMP authorized to teach both Innovation Games and Scrum certification courses.


How do the certifications work?
All certifications are granted based on full and complete participation in the associated programs. During the program sessions, more instructions are given for how to claim the certification. Some programs require a post-class test (e.g. Certified ScrumMaster).

Something happened at work and I can’t attend. How do I cancel?
By Drop us a line, and we’ll do whatever we can to get you booked in another session.

Will this workshop really happen?
To create a meaningful learning experience, workshops must have a minimum number of registrants before they are “Guaranteed to Run”. In order to get an early-bird discount, you will usually have to register before most others. In the rare event we don’t have enough people to run the course, we will give you a full and complete refund.

Are there any extra fees I need to worry about?
Jesse’s programs feature all-inclusive pricing. Unless otherwise stated, program prices include books, supplies, and certification fees. 

Will there be breaks during the day? I have a lot of work to do.
In order to maximize focus on learning, Jesse’s immersive workshops offer limited time to do your regular daily work. It is recommended you make arrangements beforehand to set appropriate expectations that you will be unavailable during a given day.

I have officially jumped aboard the band wagon. After completing two days of training, Ken Schwaber declared a diverse group of people as “certifiable”, and bestowed upon us the title of Certified Scrum Master.

Having read a TON of material on Agile software projects, the class rehashed a lot of material that is readily available elsewhere (e.g. Ken’s book). However, there were some exceptionally sound insights I didn’t see coming.

  • First, Ken charactarized Scrum as “an implementation of Lean Thinking”. It seeks to minimize the waste involved in producing software.
  • Although classified as a methodology, it is not a prescriptive to-do list. It’s a collection of proven management techniques, which can each be tailored to meet the specific context of a given organization and project. These techniques include Time-boxing phases of a given project, utilizing cross-functional teams, and theory-Y approach to management.
  • The key problem in software projects is not process or technology. It’s dysfunctional interactions among stakeholders. Rather than solving communication / interaction problems, a good methodology will simply highlight them. Solving those problems is almost always independent of the process that found them.

I’ve seen some of these points made in different forms, but hearing them articulated this way definitely sheds light. It also confirmed for me the hunch that Agile processes are supposed to be tailored. One size does NOT fit all, and Agile evangelists that try to make it that way miss the point entirely. On the flip side, those that dismiss Agile methods as being undisciplined, haven’t done their homework. The whole point of Scrum is to be ruthless in maximing the collective focus of the project sponsor and project team onto the work products that actually generate value.

Given the workshop approach of the class, the people you interact with, and the first-hand insights gained, I’d say the shin-dig was worth the while.